Customer Reviews

Value Van & Car RentalValue Van & Car Rental
4.7 Stars - Based on 391 User Reviews
Value Van & Car RentalValue Van & Car Rental
3.9 Stars - Based on 14 User Reviews
Rebecca SimmonsRebecca Simmons

Great experience from start to finish! We needed a 12 passenger van to take some family members to Florida from New Jersey for a family emergency. It was really easy to reserve the van online. We received an email confirmation of the reservation with prices as quoted. When we went to pick the van up, the staff knew our names before we told them, everyone was professional, friendly and courteous. The van was almost new, in great running condition, and a very comfortable ride for over 1000 miles. Returning the van was the same great experience. We would definitely do business with Value Van and Car Rental again and refer all of our friends!

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Rich ColladoRich Collado

great place, great prices

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Travis MackTravis Mack

Value Auto Rental is the best, customer service, price, & serviceability. Their vehicles are above reproach, they put VALUE in what they do...expect nothing short of excellence.

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Dennis HallDennis Hall

Pickup was as easy as any other rental, and the staff had good COVID precautions in place (masks, distancing, a different pen for each customer, etc.) The van's cab was clean and appeared to be well-sanitized. The after hours return went without a hitch. I would gladly rent from Value again!

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abiodun bannerabiodun banner

I needed a van to take my students on a mental health retreat. This was a very last minute request and spur of the moment idea. Luckily I found Value car and van rental on Google. I called them at 745am and left a message since they do not open till 8am. At 8:01 on the dot, I recieved a call back and was asked to come in to see how they could help. Before 10am I was in a Van ready to go. The process was flawless. After explaining what my needs were, I was patiently shown all the options they had available and advised on what the most cost and space efficient choice would be. This company gets 5 stars hands down and has earned my business forever.

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Toleen SawagedToleen Sawaged

Very responsive. Very nice and excellent customer service. The girl who answered the phone was the nicest ever. The guy who gave me the van explained everything very clearly. Highly recommend them and will definitely rebook them in the future. Picture for 15 passenger van

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Jeffrey IorioJeffrey Iorio

Pricing and friendly caring staff

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Geovanny MosqueraGeovanny Mosquera
Pedro IzurietaPedro Izurieta

Great experience and new vehicle

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Kalisha ColeyKalisha Coley

Van was excellent for our family vacation. Next time, we will get the extende15 passenger for more luggage space.

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Leticia NaranjoLeticia Naranjo

Van I rented was more than satisfaction. The care and service I received was more than expected. The cost was less than all the quotes I received from other rental companies and not with the size I needed. I'm definitely renting with Value Van and Car Rental keeping them as my first choice.

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Hanif K DavisHanif K Davis

Called, and everything was done in 5 minutes. Have used them 3 separate times and they come through every-time.

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Trudi MaloneyTrudi Maloney

The vehicle was the perfect size and value for my family. Customer service is professional and helpful.

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Estela MedinaEstela Medina

tienen carros muy limpios y muy seguros de los recomiendo.

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Eric McKinleyEric McKinley

Recently, I contacted Value Vans in regards to getting two vans to assist with our 100-mile walk to Ground Zero in memory of 9/11. We needed two vans to help with logistics and provide support for members making the long walk along the way.

Value Vans was quick to offer assistance and we could not be more grateful. The service was top notch and the communication for pickup/dropoff was extremely smooth. Their vans were clean upon picking them up and extremely comfortable to ride in. Throughout the event, multiple members made comments about how nice the vans were and how helpful they were throughout the long walk.

Overall, we would 100% recommend this company without a doubt. They were professional, well-organized, and friendly.

Thank you again as you allowed us to be very successful in this years 100-mile march for 9/11.

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Duke BaxterDuke Baxter

We used them for our team trip for a fundraising event and the van was clean, the service was great, and we would definitely use them again.

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Laura MercadoLaura Mercado

Great Vehicle to rent I would recommend this company to other’s. Employees are nice and helpful I would rent again see you soon

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Wendy FlorianWendy Florian

I highly recommend Value Van and Car Rental. This is my 4th time that I rent a vehicle. My customer service experience with them is 5🌟. The staff are very professional and helped me all the time doing my reservations and answering all my questions. I really love do business with Value Van and Car Rental.

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Pierre TardyPierre Tardy

I have rented several times 15 passenger vans for my church in Pennsylvania.

It is true that this company has the largest selection of van of all sizes which fit different needs. If you need 6 vans, they have them. You do not need to go to different places.

As a non profit organization, I was able to save the sale taxes. They were flexible and willing to help me.

We had an issue one time but they accepted to work it out with us and split the cost 50/50. That is quite impossible to do with a very large company where you are just a number.

Also I like that you can leave your car in their parking lot for free during your rental. It helps.

We will definitely use them again.

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Del'Shai MelvinDel'Shai Melvin

They were so friendly and helpful. Cars are well kept.

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Excellent Rental Service

Name: Rajesh B

Date: 1/31/2024

service was outstanding. The vehicle was clean and in good condition. Rented for almost a week for the trip to NY, NJ, and PA. Wi... (Read Full Review)

Superb experience. Will use their services again.

Name: Miguel M

Date: 7/26/2023

The whole process was simple and smooth. From scheduling the rental, picking up the van, and dropping it off. The van was almost brand new, very comfortable, plenty of cargo space, and had great fuel economy (20MPG for mostly highway driving). I will... (Read Full Review)


Name: Jimmy S

Date: 6/5/2023

Value Van and Car Rental is very professional.....Since we have been renting from them the pass 3 years they have been very helpful, and gave us everything we needed a... (Read Full Review)

LGM momof3teens

Name: Leslie G

Date: 5/24/2023

The service was outstanding and my vehicle was superb. Took road trip to NC and drove with ease in the Nissan Altima. Had enough trunk space for all the luggage and had enough leg space for them to stretch out while I drove. Will definitely use again... (Read Full Review)

Will Rent from Again

Name: John V

Date: 5/24/2023

We rented a 15-passenger van for a trip to Florida and back and all went smoothly. From booking the van online to receiving follow-ups via email and phone calls, there was never a doubt that our rental was confirmed and would be there as described wh... (Read Full Review)

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