Customer Reviews

239 customer reviews
Average rating:5

Great Service… Excellent Value

Name: Rhonda B

Date: 7/15/2020

I rented a 12 passenger van from Value Van, the price was great, the customer service was good, and vehicle was in pri… (Read Full Review)

Great Customer Service.

Name: Shanequa K

Date: 7/14/2020

Answered all my questions. Would definitely recommend. -… (Read Full Review)

The Best Van Rental Place in NJ

Name: Michael V

Date: 7/11/2020

Manny is the best! Very professional and responsive. If you ever need a Van give Manny a call! Sincerely, Dine W… (Read Full Review)

Great prices and fantastic customer service

Name: Latashia M

Date: 7/8/2020

Will recommend to anyone – By L… (Read Full Review)

Great value

Name: Andre C

Date: 7/8/2020

Customer service excellent – By… (Read Full Review)

A-plus all the way.

Name: Pearl S

Date: 1/18/2020

Our church took two of the high-top extended body 15 passenger vans to North Carolina in September of 2019. It was a smooth rental experience. Jared was a joy to work with. The vans were in excellent shape and quite comfortable except for tall pe… (Read Full Review)

Excellent service and vehicle

Name: Steve C

Date: 1/8/2020

I would definitely rent again – B… (Read Full Review)

I've always had a good experience using Value Van and Car Rental. Staff is friendly and efficient.

Name: Scott

Date: 1/7/2020

I use Value Van and Car Rental about 3 times per year renting vans. Staff and service are excellent and I’ve never had any problems with ve… (Read Full Review)

Awesome experience

Name: Tony F

Date: 12/14/2019

Service was easy and 15 passenger van was comfortable and clean. Will definitely u… (Read Full Review)

Gerard Long

03:40 26 Feb 20

Rented from them a couple of times always the best rate and the vans were low on mileage. Workers were professional... and knowledgeable.read more

Tin Nguyen

15:38 26 Jan 20

We’ve rental 12 passengers mid tip from them twice for our annual Florida trips. Great prices and services. I would... recommend.read more

Idia Ogunyinka

19:54 13 Jan 20

I wish I could give them 10 stars. Manny was amazing and comforting to talk to. Service was easy and effortless. The... truck was also super clean. Thanks Value Van for your great customer service.read more

John Watkins

18:09 07 Jan 20

My experience with you guys was top notch the van was clean actually gas mileage and I was treated with the utmost... courtesy and respectread more

mark portrick

10:57 04 Dec 19

Love that this was a family-owned place, and the rental process was so easy. Use credit cards so that you don't get... charged a debit card feeread more

Cathlene Rivera-Cruz

11:43 12 Nov 19

Good prices, good customer service. Vehicle was what we asked for. We could've done without so much Black Ice air... freshener. My luggage wreaked of it for weeks after. Will rent from them again.read more

Kevin Przystawski

04:20 03 Nov 19

We rented through Value van and car rental for a trip to Canada. We loved the service and how nice the staff was, the... van was clean and ready to go. You cant beat the rates or the unlimited mileage they give. I definitely recommend Value van and car rental for your next trip.read more

Chaitanya Setti

15:59 09 Oct 19

We rented a 12 seater couple of months ago and the prices were very affordable and happy with the way we were been... treated. Definitely recommend this.read more

Bethel New Jersey

06:29 08 Oct 19

Rented the 15 passenger High Top Extended van in Nov 2018. Professional staff, well maintained van and excellent... service. Thank you. Will rent again.read more

Kathy D. Harrison

11:51 02 Oct 19

I have used Value Van and Car Rental annually since 2015. I manage an adult theater touring company that travels to... varying states to perform. The 15 passenger vehicle prices are affordable, the vehicles are clean and maintained extremely well. The staff have always provided professional level service. I highly recommend.read more

Murali Rajan

10:38 06 Sep 19

We rented 12 seater for Niagara falls trip by last May and its so quick in getting the van . Also we received small... discount when we return on time due to some of their schedule with van.Great service. Will rent again.Thank you!!!read more

KLM Lovius

10:58 30 Aug 19

This is my parents go to rental location. We rent from them Annually. They have been very pleasant during the times... we had to wait because of the busyness.read more

Jessica Redd

14:19 13 Aug 19

I rented a 15 passenger van for a trip to Florida. The customer service was great and the van was in great condition as... well. Will certainly recommend to friends and family.read more

bergeline suffrard

02:57 12 Aug 19

The best rental car in the state of New Jersey, so polite and helpful.. I will definitely rent a car with them again

Laurence Cohen

10:40 06 Aug 19

I have rented a car from Value Van and Car Rental twice; once last summer (‘18) for 3 weeks and recently for one... month. I have rented a decent amount of cars over the years. Value Auto Rental is, without question, the most pleasant, affordable and human car rental experience available. There always seems a lot of hassle, red tape and processessing delays when renting from massive corporate rental operations. This just hasn’t been the case at Vaue. They are superbly accommodating. I can’t guarantee this will be the case for you, but both times I rented from them, they did not have the class of vehicle which I had reserved available. It was not a problem. In both instances I was upgraded significantly without additional charges. Both cars were safe, fuel efficient and reliable with sound systems well above standard. By the way, there is no comparison in price! Value Van and Car Rental should be at the top of your list of considerations. I’ll never rent from another company in the area.read more

J Bryant

10:20 04 Aug 19

I've rented with Value Van and Car in the past and my experience has always been pleasant. Professional and courteous... service!read more

Andrew Rose

19:55 23 Jul 19

I recently rented a 15 seater van for a trip to Montreal. The van was as expected if not better. The service was great... as well, quick and easy. All in all it was a great experience, highly recommended!read more

brittany w

15:44 22 Jul 19

Excellent service and great customer service! Would highly recommend to anyone looking to rent a car/van. Will deff.... be using again in the future.read more

Murali Rao

23:10 20 Jul 19

We rented 15-seater van from Value Auto Rentals for our 3 families trip to Myrtle beach last year. It was a very good... experience. The front desk staff is very helpful. We are planning on driving to Florida this December and will be renting from them again.read more

Tea Tea Tea

12:56 10 Jul 19

I found this company during a Google search last year. So pleased I will be using them again for family vacation.

John Brooks

14:17 06 Jul 19

The staff were so accommodating and very friendly. 10/10 recommend if you want to rent for one day or even for a... weekend!read more

Rajeev Singh

14:29 24 Jun 19

Excellent car and service. Car was in good condition. Very polite staff. Accommodated a little late drop off and even... gave us a ride back home. They offer to leave your car there on drop off which they did not mention to us when we came to pickup. I would come back for my future rental needs. I shopped around before I booked and they are resonable too.read more

anong idko

15:29 11 Jun 19

Staff are friendly. My booking experience was smooth and easy. I would rent from this place again.

Karen Dow

14:31 07 Jun 19

Renting was very easy. They were super helpful. New vans. Would definitely rent from here again!

Femmy Akene

16:17 08 May 19

Rented a 15 passenger van for a trip to Atlanta back in March and the van was great. It was very clean inside and out... and didnt have much milage on it. The staff gave good customer service and I was very happy with my experience. I will be renting from them again in thr next few weeks.read more

Yveline Orleans

13:35 08 May 19

This is our 3rd rental with value van can rental ! Very smooth and easy transaction No hassle and communication is... swift ! Will definitely be using it again !read more

Pamela Parker

21:54 02 May 19

I enjoy renting from Value rentals. I have been using this company for over five years. I advise anyone in need of a... quality rental use this company, you will be happy with the vehicles and the Staff.read more

Clifton Jones

03:52 30 Apr 19

4/28/19 Great place great vehicles great price I rented Pacifica van from them last wk to go or of state. The van was... clean, good on gas, went from New Jersey to Virginia Beach on a tank of gas. While you rent there vehicles, you can leave your vehicle in there yard. My Church rented from them and I did for NY personal use. The Best rental place around, forget Hertz, Avis, Budget, enterprise. There're great friendly.Mr Mannie is the man. Try them out guilty all trust me. Nr C Jonesread more

Gerald Cruz

17:13 16 Apr 19

Great service and great staff. Highly recommend renting a vehicle from here. Every time we travel we always use Value... van and car rental.read more

Vinay Pradhan

15:25 08 Jan 19

Value Van and Car Rental are simply the best !!! Very friendly, very accommodating, very professional, brand new and... clean vans. I would never rent a car or van from anywhere else from now on. Its always going to be these guysread more

Niko Coutroulis

14:50 27 Dec 18

An awesome holiday experience all around. Rented a brand new mini van to drive to Chicago for the week, and these guys... made the entire experience, easy and just amazing. I changed my reservation pick-up time, several times, and they were easily able to accommodate this. The staff is friendly and professional and the van was awesome! I cannot recommend them highly enough!read more

Jillian Leonardis

14:03 12 Dec 18

We used value rental several times in the past few months. The vans run great, look great, and they have many different... types to choose from. Also love the fact that you get unlimited miles. #valuerentalread more

Marisol R

14:34 26 Nov 18

We rented a 15 passenger with a DVD player for our trip from NJ to FL. I received a call the day of our pick up to... ensure we were to still on track to pick it up at the time we needed. They were super nice and helpful in answering all my questions. They’re price was a good deal in comparison to other places we checked. I would recommend them.read more

Tanisha

20:22 12 Nov 18

Excellent customer service! I was looking for a last minute van rental and was referred by a family member to try... Value. I had technical issues when trying to book online but I called and Kenya helped me through the entire process. The vehicle was in great condition and there were no hidden fees. I would definitely recommend renting from them.read more

Beautiful black queen

17:35 29 Jul 16

Vehicle drives great good on gas and the price was good! Theresa got us in and out

Union, NJ (908) 851-9595

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