Rental Policies | Value Van and Car Rental

Non-Refundable Deposit

Your $5.00 online reservation deposit is non-refundable.

Road-Side Assistance

All rentals include 24 hour road-side assistance.

Airport Pickups

Airport pickups are offered for Newark Liberty International Airport only. Passenger pickups or drop-offs are Monday through Friday between the hours of 9:00 AM and 4:00 PM. Rentals must be a minimum of 3 days to qualify for airport pickup. Please contact us at (908) 851-9595 prior to flight for pickup details.

2-Day Rental Weekends

Please call rental location.

Distance

Daily minimums are required for unlimited mileage depending upon distance.

Age Requirements

Minimum Age: 21. Ages 21-24, Surcharge of $15.00 per day applies. Credit card holder must be at least 25 years of age. Under 25 but at least 21 must cover collision with their own insurance or a major credit card offering such coverage.

Additional Drivers

Additional drivers are permitted with an additional charge of $5.00 per day (per additional driver). Minimum age of additional drivers: 21. If additional driver is between the ages of 21 and 24, a surcharge of $15 per day per driver applies.

Deposit Requirements

Cash deposits are not accepted. Value Van and Car Rental accepts deposits in the following payment forms: VISA Check, VISA, Master Card, AMEX, Discover, Diners Club, Carte Blanche.

Payment Methods

Value Van and Car Rental accepts deposits in the following payment forms: VISA Check, VISA, Master Card, AMEX, Discover, Diners Club, Carte Blanche.

Debit Cards and Pre-Paid cards are accepted. Some restrictions do apply, such as when renting with a debit card, you will need at least liability on a vehicle of your own. Please call (908) 851-9595 for further details.

Cancellation Policy

When a car rental reservation is canceled for a rental occurring during the months of July or August, or over a holiday period, a $50 cancellation fee will be charged if cancelled before 48 hours of rental pickup time. If cancelled within 48 hours of rental pickup time, you will be charged for the full amount of the rental.

When a van or SUV reservation is canceled for a rental occurring during the months of July or August, or over a holiday, a $100 cancellation fee will be charged if cancelled before 48 hours of rental pickup time. If cancelled within 48 hours of rental pickup time, you will be charged for the full amount of the rental.

Pickups and Drop-offs

Pickups and drop-offs are available within a 25 mile radius.

Online Reservation Requests and Email Correspondence

When you place a reservation request online it will be confirmed within a 24 hour business day time frame. This means if you book on a Saturday evening the reservation will not be confirmed until the next business day (Monday).

There is a 24 hour time frame response time on any email correspondence. If you send us an email with a question or respond to an email from us we will try to respond as quickly as possible but you may not receive a reply for 24 hours.

If you need a vehicle within the next 48 hours or there is any sort of urgency during business hours please call us so we can assist you immediately.

Insurance Policies and Surcharges

Collision Damage Waiver-Vans-SUVs
Collision damage Waiver-Cars
Supplemental Liability
SLI-offers additional liability coverage up to $1 Million
Supplemental Liability-15 Passenger Vans
SLI-offers additional liability coverage up to $1 Million

Damien Jamison

19:19 26 Aug 22

Anytime I need to rent a transit van for family vacations, I always use Value Van and Car Rental. Always great... customer service and reasonable rates.read more

B. A

11:12 26 Jun 22

Went on a big family trip to Buffalo and needed a large van for all 13 of us. This place had great comfortable and... clean vans. Made the trip a pleasure. It was easy to book, pick up and drop off the van. The guy behind the counter was friendly and helpful.The value was in every part of our experience.read more

Keith Oneill

11:24 15 Apr 22

My wife and I used this company last year to rent a 15 passenger van and let me just say this WE ARE renting from them... again this year!! That says a lot about the company. The vans are in GREAT shape we had no problems and we received the BEST customer service from the time we picked up the van until the day we returned it!! If you are looking to rent a van PLEASE look no further you have found the right place!! Can’t wait to rent from you guys again next month!!!!read more

Gil handyman

22:17 10 Nov 21

great friendly and honest.Manny was of great help

Toleen Sawaged

01:04 31 Aug 21

Very responsive. Very nice and excellent customer service. The girl who answered the phone was the nicest ever. The... guy who gave me the van explained everything very clearly. Highly recommend them and will definitely rebook them in the future. Picture for 15 passenger vanread more

Kimberly Rojas

20:24 20 Jun 21

This rental place is awesome, fantastic price, will be using them again in the future and I also well be recommending... my friends to them.read more

Jolly Patel

22:49 03 Jun 21

Great service. Last time i left my license and they were nice enough to call and send me my license back.

Karen Mitchell

15:23 02 Jun 21

We rented a 12 passenger van and requested 3 seats removed. We traveled to NC to our older daughter’s wedding. The van... w/seats removed gave us the space needed to transport our younger daughter’s harp plus our catering equipment. We highly recommend renting with them!read more

Gabriela Mendez

19:48 01 Jun 21

I rented a 15 passenger high top van for our family road trip to Kentucky. The van was comfortable! The staff was... friendly and provide me with great service. I will definitely be using them again. I highly recommend them!read more

otis paul

12:38 20 Apr 21

RUDE! I stutter and sometimes when I get nervous it's more evident. When one of the individuals put me on hold she... forgot to actually mute the call so I heard her making a joke and laughing with her co worker.read more

Cintya Gonzalez

23:49 29 Mar 21

I had a very good experience with Value Van and Car Rental on my trip to Georgia. The car was in excellent condition,... easy pass is included and unlimited mileage. Super comfortable and spacious. Highly recommend.read more

Dennis Hall

04:19 11 Feb 21

Pickup was as easy as any other rental, and the staff had good COVID precautions in place (masks, distancing, a... different pen for each customer, etc.) The van's cab was clean and appeared to be well-sanitized. The after hours return went without a hitch. I would gladly rent from Value again!read more

Stephanie Margerum

15:16 06 Nov 20

The 15 passenger high top extended back was a great van for our family road trip to Wyoming. we used it for 2 weeks... and worked out great. the unlimited miles worked out great as well!!!! staff was friendly and helpful. the DVD player ended up not working which was a bummer with kids in the van so they gave a small discount. we will be renting again!!!read more

Saunak Adhuria

14:06 28 Sep 20

Amazing Customer service and great price for Van rental. Excellent condition Vehicle. I rented 12 passenger Ford... transit and everything was great.read more

Deep Khurana

17:04 26 Sep 20

Great place to rent as well as clean during the pandemic. I would highly recommend.

Maria Almirante

20:31 07 Jul 20

We rented a 15 seater van last December for the holidays. My family enjoyed going around the NYC, NJ and Pennsylvania... together. The van was easy and safe to drive. Spacious and comfortable. Pick up and drop off was very convenient at the Union office. Will definitely rent again for the summer!read more

Jonathan Strand-Beer

15:34 06 Jul 20

Been renting from here for over 6 years. Good cars and prices. If you are willing to make the trek from NYC it's well... worth the savings. Thanks Manny!read more

Cesar Santos

17:24 03 Jul 20

I wanted to take the time and commend this business for the smooth, efficient and great price for the van I rented.... Amazing offer, the van had a touch screen with USB ports throughout the van and the process to pick up and drop off was seamless. I will turn to this business for all future needs. Highly recommended.read more

Gerard Long

03:40 26 Feb 20

Rented from them a couple of times always the best rate and the vans were low on mileage. Workers were professional... and knowledgeable.read more

Tin Nguyen

15:38 26 Jan 20

We’ve rental 12 passengers mid tip from them twice for our annual Florida trips. Great prices and services. I would... recommend.read more

Idia Ogunyinka

19:54 13 Jan 20

I wish I could give them 10 stars. Manny was amazing and comforting to talk to. Service was easy and effortless. The... truck was also super clean. Thanks Value Van for your great customer service.read more

John Watkins

18:09 07 Jan 20

My experience with you guys was top notch the van was clean actually gas mileage and I was treated with the utmost... courtesy and respectread more

mark portrick

10:57 04 Dec 19

Love that this was a family-owned place, and the rental process was so easy. Use credit cards so that you don't get... charged a debit card feeread more

Cathlene Rivera-Cruz

11:43 12 Nov 19

Good prices, good customer service. Vehicle was what we asked for. We could've done without so much Black Ice air... freshener. My luggage wreaked of it for weeks after. Will rent from them again.read more

Kevin Przystawski

04:20 03 Nov 19

We rented through Value van and car rental for a trip to Canada. We loved the service and how nice the staff was, the... van was clean and ready to go. You cant beat the rates or the unlimited mileage they give. I definitely recommend Value van and car rental for your next trip.read more

Chaitanya Setti

15:59 09 Oct 19

We rented a 12 seater couple of months ago and the prices were very affordable and happy with the way we were been... treated. Definitely recommend this.read more

Bethel New Jersey

06:29 08 Oct 19

Rented the 15 passenger High Top Extended van in Nov 2018. Professional staff, well maintained van and excellent... service. Thank you. Will rent again.read more

Kathy D. Harrison

11:51 02 Oct 19

I have used Value Van and Car Rental annually since 2015. I manage an adult theater touring company that travels to... varying states to perform. The 15 passenger vehicle prices are affordable, the vehicles are clean and maintained extremely well. The staff have always provided professional level service. I highly recommend.read more

Murali Rajan

10:38 06 Sep 19

We rented 12 seater for Niagara falls trip by last May and its so quick in getting the van . Also we received small... discount when we return on time due to some of their schedule with van.Great service. Will rent again.Thank you!!!read more

KLM Lovius

10:58 30 Aug 19

This is my parents go to rental location. We rent from them Annually. They have been very pleasant during the times... we had to wait because of the busyness.read more

Jessica Redd

14:19 13 Aug 19

I rented a 15 passenger van for a trip to Florida. The customer service was great and the van was in great condition as... well. Will certainly recommend to friends and family.read more

bergeline suffrard

02:57 12 Aug 19

The best rental car in the state of New Jersey, so polite and helpful.. I will definitely rent a car with them again

Laurence Cohen

10:40 06 Aug 19

I have rented a car from Value Van and Car Rental twice; once last summer (‘18) for 3 weeks and recently for one month.... I have rented a decent amount of cars over the years. Value Auto Rental is, without question, the most pleasant, affordable and human car rental experience available. There always seems a lot of hassle, red tape and processessing delays when renting from massive corporate rental operations. This just hasn’t been the case at Vaue. They are superbly accommodating. I can’t guarantee this will be the case for you, but both times I rented from them, they did not have the class of vehicle which I had reserved available. It was not a problem. In both instances I was upgraded significantly without additional charges. Both cars were safe, fuel efficient and reliable with sound systems well above standard. By the way, there is no comparison in price! Value Van and Car Rental should be at the top of your list of considerations. I’ll never rent from another company in the area.read more

J Bryant

10:20 04 Aug 19

I've rented with Value Van and Car in the past and my experience has always been pleasant. Professional and courteous... service!read more

Andrew Rose

19:55 23 Jul 19

I recently rented a 15 seater van for a trip to Montreal. The van was as expected if not better. The service was great... as well, quick and easy. All in all it was a great experience, highly recommended!read more

brittany w

15:44 22 Jul 19

Excellent service and great customer service! Would highly recommend to anyone looking to rent a car/van. Will deff.... be using again in the future.read more

Murali Rao

23:10 20 Jul 19

We rented 15-seater van from Value Auto Rentals for our 3 families trip to Myrtle beach last year. It was a very good... experience. The front desk staff is very helpful. We are planning on driving to Florida this December and will be renting from them again.read more

Tea Tea Tea

12:56 10 Jul 19

I found this company during a Google search last year. So pleased I will be using them again for family vacation.

John Brooks

14:17 06 Jul 19

The staff were so accommodating and very friendly. 10/10 recommend if you want to rent for one day or even for a... weekend!read more

Rajeev Singh

14:29 24 Jun 19

Excellent car and service. Car was in good condition. Very polite staff. Accommodated a little late drop off and even... gave us a ride back home. They offer to leave your car there on drop off which they did not mention to us when we came to pickup. I would come back for my future rental needs. I shopped around before I booked and they are resonable too.read more

anong idko

15:29 11 Jun 19

Staff are friendly. My booking experience was smooth and easy. I would rent from this place again.

Karen Dow

14:31 07 Jun 19

Renting was very easy. They were super helpful. New vans. Would definitely rent from here again!

Femmy Akene

16:17 08 May 19

Rented a 15 passenger van for a trip to Atlanta back in March and the van was great. It was very clean inside and out... and didnt have much milage on it. The staff gave good customer service and I was very happy with my experience. I will be renting from them again in thr next few weeks.read more

Yveline Orleans

13:35 08 May 19

This is our 3rd rental with value van can rental !Very smooth and easy transaction No hassle and communication is... swift ! Will definitely be using it again !read more

Pamela Parker

21:54 02 May 19

I enjoy renting from Value rentals. I have been using this company for over five years. I advise anyone in need of a... quality rental use this company, you will be happy with the vehicles and the Staff.read more

Clifton Jones

03:52 30 Apr 19

4/28/19Great place great vehicles great priceI rented Pacifica van from them last wk to go or of state. The van was... clean, good on gas, went from New Jersey to Virginia Beach on a tank of gas. While you rent there vehicles, you can leave your vehicle in there yard. My Church rented from them and I did for NY personal use. The Best rental place around, forget Hertz, Avis, Budget, enterprise. There're great friendly.Mr Mannie is the man. Try them out guilty all trust me. Nr C Jonesread more

Gerald Cruz

17:13 16 Apr 19

Great service and great staff. Highly recommend renting a vehicle from here. Every time we travel we always use Value... van and car rental.read more

Vinay Pradhan

15:25 08 Jan 19

Value Van and Car Rental are simply the best !!! Very friendly, very accommodating, very professional, brand new and... clean vans. I would never rent a car or van from anywhere else from now on. Its always going to be these guysread more

Niko Coutroulis

14:50 27 Dec 18

An awesome holiday experience all around. Rented a brand new mini van to drive to Chicago for the week, and these guys... made the entire experience, easy and just amazing. I changed my reservation pick-up time, several times, and they were easily able to accommodate this. The staff is friendly and professional and the van was awesome! I cannot recommend them highly enough!read more

Jillian Leonardis

14:03 12 Dec 18

We used value rental several times in the past few months. The vans run great, look great, and they have many different... types to choose from. Also love the fact that you get unlimited miles. #valuerentalread more

Marisol R

14:34 26 Nov 18

We rented a 15 passenger with a DVD player for our trip from NJ to FL. I received a call the day of our pick up to... ensure we were to still on track to pick it up at the time we needed. They were super nice and helpful in answering all my questions. They’re price was a good deal in comparison to other places we checked. I would recommend them.read more

Tanisha

20:22 12 Nov 18

Excellent customer service! I was looking for a last minute van rental and was referred by a family member to try... Value. I had technical issues when trying to book online but I called and Kenya helped me through the entire process. The vehicle was in great condition and there were no hidden fees. I would definitely recommend renting from them.read more

Beautiful black queen

17:35 29 Jul 16

Vehicle drives great good on gas and the price was good! Theresa got us in and out

Union, NJ (908) 851-9595

Newark, NJ (973) 792-0343

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