Customer Reviews

Rented a van from here, very satisfied. (Read Full Review)

The van was in good shape (took it to Fla and back with no problems). Would recommend this company (Value Van and Car Rental) to anybody that wants a good deal. (Read Full Review)

I love the easy process and fast service they (Value Van and Car Rental) provide at the office. Their selection of large passenger vans is awesome. Very happy with my experience! (Read Full Review)

I hesitated to make a reservation with an “off brand” rental company but only Value Van and Car Rental offered a 15 passenger van in the Newark, NJ area…Customer service was excellent on the phone and in-person when handling check-out and check-in of van… (Read Full Review)

…car was nice…so friendly and quick and easy…I’m done on 10 minutes my deposit received on few days without any problems…Thanks (Value Van and Car Rental) (Read Full Review)

Very nice 15 passenger high top Ford van with captain seats for all. Everyone on board was happy with the condition and comfort. I would rent again. (Read Full Review)

We rented a conversion van for our big graduation weekend to Penn state. It was amazing.The service was exceptional and the van was in pristine condition. We were able to fit all of our daughters gear plus 8 suitcases and we had room to spare. It was a god sent. It was really a great experience to not take two cars. Thanks again! (Read Full Review)

Wow! I have rented from other companies before but never got the service i got from brad & his team…. We broke down in our own car at 12pm last Saturday and we could not find anyone to help us. I called several rental companies and no one would help us but when i got in touch with value rental they took care of everything up to even reccomending a tow service to get us out of our jam. If your looking for a great company with great customer service, look no further. The whole team at value is there for you when you need them!!!!!!! (Read Full Review)

I needed a 15 passenger van for a trip my family and I were taking . I originallly rented with a different company but the day before they called and told me they could not fulfill my reservation. I called Value and spoke with Brad. He was incredibly helpful and I needed up saving money by using Value Auto Rental. I will defiantly rent from them again. (Read Full Review)

My first impression of this company would be absolutely negative and (0 out of 5 stars), if I only had my experience based on the interaction with the manager. The manger did not have an understanding of client satisfaction, however, there are some other employees, that go the extra mile to ensure client satisfaction. I appreciate the professional poise and the attention to detail that one of the staff members displayed their named Lawrence. I can honestly say, that this facility would be in much better hands,if they were Lawrence s hands I appreciate the time and talent of the other staff members, but the rating was low due to the negative interaction, and incompetence of the manager. (Read Full Review)